Healthcare Workforce Management Systems | Healthcare Scheduling Software

January 17, 2023

For healthcare providers, one of the biggest challenges is finding a way to increase productivity and optimize staff's working hours. Healthcare providers are constantly looking for new ways to improve their service, and a workforce management system is the key to success. 

Workforce management (WFM) software can help many healthcare providers in their daily operations. For instance, they can use the various features to manage their employees' time and attendance easily.

In 2020, the Global Workforce Management Software Market was valued at USD 7.03 billion, and by 2026, the market is forecast to reach USD 9.93 billion, resulting from a CAGR of 638.6%. 

Hence, workforce management is only going to get more valuable in healthcare.

What is Workforce Management?

Workforce management or WFM involves a system of coordination that ensures staffing and scheduling of an organization's workforce effectively and efficiently. 

The amount of administrative work needed to run a busy hospital is challenging and vital to its progress. A Workforce Management System can easily accomplish these tasks, such as managing staff and their schedules, scheduling shifts, ensuring breaks are taken, writing reports, and other functions. 

In essence, the WFM system is an administrative tool. This tool carries out other significant functions, such as filling open positions, managing payrolls, and monitoring the workforce to ensure overall productivity.

Why Do You Need a Workforce Management System?

Increasing the level of performance and competency of any company is the goal of workforce management. 

Big hospitals or health facilities will benefit from WFM systems because they'll better manage their labor and work hours while keeping busy hours, emergencies, and other schedule changes in mind. Organizations can use WFM systems in any way they want, and it has been proved valuable in many different areas.

The use of workforce management solutions is not limited to one area of healthcare. On the contrary, it encompasses all areas of the healthcare industry. 

Among the best examples of workforce management in healthcare are: 

Nursing Staff

Managing and planning nursing staff is essential in hospitals or clinics since they are the primary care providers. When used correctly, a WFM system can significantly assist the nursing authorities or CNO (Chief Nursing Officer) in planning and scheduling nurse shifts and hours. 

It also prevents employees from being overworked, manages their breaks according to the work policies, and acts as a backup for emergency shift changes.

Additionally, the WFM system streamlines all processes. With some fundamental guidelines and easy user interaction, anyone can use the system. As a result, all data can be managed automatically, allowing for seamless and standardized calculations across all departments within an organization.

The management 

With an integrated workforce management system, working hours are updated continuously on the system. Managers can always keep track of the quality and quantity of their workforce, and managers receive immediate notification if a workforce member is late or absent. 

Therefore, the hospital managers can take the necessary steps to prevent disturbances to the workings of the hospital. A similar interactive WFM system will be helpful for managers in ensuring that adequate resources (number of nurses for the patients) are available in cases of a medical emergency.


With WFM, you will be able to manage payrolls for staff members. Mobile workforce management software allows payroll management to be automated based on updated working records and hours. 

Manual calculations can be lengthy and tedious. WFM helps you manage payroll accurately and efficiently.

Advantages of Workforce Management in healthcare

A WFM system can help you in many ways, whether for small operations or big hospitals. The following are some advantages of using a workforce management system in the healthcare industry: 

Improved cost-efficiency

Healthcare institutions can optimize productivity and schedules by managing the demand for services and the availability of labor with mobile workforce management solutions.

Workforce engagement

The workforce management system allows staff to clock in and out, request time off, make changes to their profiles, update their availability, or view their timesheets from a single mobile interface. 

Better patient experience

You can expand your telehealth capabilities with features such as appointment booking, interactive chat boxes, and directing patients to the proper assistance using a workforce management solution. 

The Bottom Line

As advances in the world of technology continue to progress, the demand for healthcare is also rising. With the help of WFM, hospitals can provide faster and more accurate care to patients in need. 

Workforce management systems in healthcare allow hospitals and medical organizations to optimize their resources and save money in many ways.

At FloatCare, we provide a comprehensive workforce management solution that delivers the resources and tools to manage your business effectively. Our solution helps you to establish operational costs, control payroll, reduce operating expenses, improve time management, manage work hours and schedules, manage leave requests and approvals in one place.

If you need to make the most of your business and increase your efficiency for a low cost, we offer you a one-stop-shop for your workforce management needs.

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